Privacy Policy | Flying Art Dubai

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# Privacy Policy

Flying Art Dubai, operated under Mr Tea FZ LLC ("we," "us," "our"), respects your privacy and is committed to protecting your personal information in accordance with the laws of the United Arab Emirates. We advertise internationally, so where you visit from the European Economic Area, the United Kingdom or the United States, the cookie choices described below apply to you as well. This policy explains what we collect, how we use it, and your rights.

## [Information We Collect](#information-we-collect)

- **Contact and booking details** you provide when you enquire or book — such as your name, phone number (via WhatsApp), email, preferred dates, location, and package choices.
- **Communications** between you and our team (e.g. WhatsApp messages and emails).
- **Usage data** — standard analytics about how visitors use our website (pages viewed, device and browser, referring source), collected via tools such as Google Tag Manager and Google Analytics.
- **Advertising data** — if you allow advertising cookies, the identifier Google adds to the link when you arrive from one of our ads (gclid, gbraid or wbraid), together with the campaign details in the web address.

## [How We Use Your Information](#how-we-use-your-information)

- To respond to your enquiry and arrange, confirm and deliver your photoshoot.
- To process bookings, payments and add-ons, and to provide your photos.
- To improve our website and services.
- To send booking-related communications. We do not sell your personal information.
- If you allow advertising cookies, to measure which of our ads lead to a real enquiry and to personalise the ads you are shown.

## [Photographs and Image Rights](#photographs-and-image-rights)

The use of photographs taken during your session is governed by our [Terms & Conditions](https://flyingartdubai.com/terms). In particular, for residents of GCC countries (Bahrain, Kuwait, Oman, Qatar, Saudi Arabia and the UAE), your photographs will **not** be used for promotional purposes, marketing, portfolio, website or social media without your explicit written consent, in compliance with UAE privacy laws.

## [Cookies and Your Choices](#cookies-and-your-choices)

We group cookies into three categories, and you decide which of them we may use.

- **Strictly necessary** — always on. These make the site work and save the choices you make on it: your cookie decision, your display currency, and any banner you have dismissed. They hold no advertising or tracking data and cannot be switched off.
- **Analytics** — only with your permission. We use Google Analytics, loaded through Google Tag Manager, to count visits and see which pages and locations are actually used, so we can improve the site. This is measurement only; it is never used to target advertising.
- **Advertising** — only with your permission. We use Google Ads cookies to measure which ads lead to an enquiry and to personalise the ads you are shown. With your permission we also keep the click identifier Google adds to the link you arrived on, so that an enquiry can later be matched to the ad that produced it.

When you first visit the site you are asked to choose. Nothing in the analytics or advertising categories is used until you accept it. For visitors in the European Economic Area and the United Kingdom, both categories start switched off until you say otherwise.

### [Withdrawing or changing your consent](#withdrawing-or-changing-your-consent)

You can change your mind at any time, and it is as easy as giving consent in the first place: select **Cookie preferences** at the bottom of any page to reopen the choices and turn any category on or off. Turning advertising off also deletes the advertising cookies and the stored ad click identifier described above. You can additionally control or delete cookies through your browser settings; some site features may be affected if you do.

## [Advertising, Ad Personalization and Conversion Measurement](#advertising-ad-personalization-and-conversion-measurement)

We advertise on Google. Where you have allowed advertising cookies:

- Google may use those cookies to show you our ads on other sites and to personalise which ads you see.
- We may upload the Google click identifier associated with an enquiry back to Google Ads, so that Google can attribute a resulting booking to the ad that generated it. What is uploaded is the identifier Google itself issued together with the fact that a booking occurred — not your name, phone number or the content of your messages.
- For visitors in the United States, we instruct Google to apply Restricted Data Processing, which limits how Google may use this data in line with US state privacy laws.

If you do not allow advertising cookies, none of the above applies to you: no advertising cookies are set, no click identifier is stored, and nothing is uploaded to Google Ads.

Google's own handling of this data is described in [Google's Privacy Policy](https://policies.google.com/privacy) and in [how Google uses information from sites that use its services](https://policies.google.com/technologies/partner-sites).

## [Data Sharing](#data-sharing)

We share your information only where necessary to deliver our services — for example with payment providers or transport partners — and where required by law. We also share the advertising data described above with Google, but only where you have allowed advertising cookies. We do not sell or rent your personal data to third parties.

## [Data Retention](#data-retention)

We keep your information only as long as needed to provide our services, meet legal and accounting obligations, and resolve disputes. Photo download links are valid for 90 days from delivery (see our Terms & Conditions).

## [Your Rights](#your-rights)

You may request access to, correction of, or deletion of your personal information, subject to applicable law and our legitimate business and legal obligations. To make a request, contact us using the details below. You can withdraw your cookie consent yourself at any time, without contacting us, using **Cookie preferences** at the bottom of any page.

## [Security](#security)

We take reasonable measures to protect your information against unauthorised access, loss or misuse. No method of transmission or storage is completely secure, but we work to safeguard your data.

## [Contact](#contact)

For any privacy question or request, contact us on WhatsApp at +971 55 876 0462 or by email at [info@flyingartdubai.com](mailto:info@flyingartdubai.com).

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